Privacy Policy

Effective Date: June 16, 2024
Website: www.vanderwallortho.com
Company: Vanderwall Orthodontics

1. Introduction

This Privacy Policy explains how Vanderwall Orthodontics collects, uses, and protects your information through our website, www.vanderwallortho.com, and other digital or direct communications (including SMS). By using our website or submitting information to us, you agree to the practices described below. If you do not agree, please discontinue use of the site.

2. Types of Information We Collect

We may collect:

• Personal Information: Name, email, phone number, mailing address, patient history (as relevant to treatment).
• Usage Data: IP address, browser type, device information, visit date/time, and site activity.
• Tracking Pixels & Cookies: See Section 7 below.
• Mobile Number: If provided, for SMS appointment reminders and limited promotional messages.

3. SMS Communication Policy

By providing your phone number, you agree to receive SMS communications from Vanderwall Orthodontics, including:

• Appointment confirmations and reminders
• Treatment updates and alerts
• Limited promotional content

Message frequency varies. Standard message and data rates may apply.
To opt out, reply “STOP” to any SMS or contact us via phone or email.

We do not share your phone number with third parties for marketing purposes.

4. Your Access to and Control Over Your Data

You may opt out of future contact from us at any time. You can:

• See what data we have about you
• Correct or update your information
• Request deletion of your data
• Express concerns about our use of your data

To exercise any of these rights, contact us at info@vanderwallortho.com or call (919) 518-2644.

5. Security of Your Information

We take precautions to protect your personal data. Sensitive information (such as credit card data) is encrypted and securely transmitted using HTTPS. You can verify this by checking for a padlock icon or “https” in your browser.

We also protect your information offline. Only employees with job-related need (e.g., billing or support staff) have access to your personally identifiable data. All servers are stored in secure environments.

6. Cookies, Facebook & Google Tracking

This site uses cookies and tracking pixels for site performance and marketing.

• Facebook Pixels: Used for personalized advertising. Facebook and third parties may use cookies and similar technologies to collect data from this site and elsewhere on the internet.
  • You can opt out at: www.aboutads.info/choices
• Google Ads & Analytics: Google and other third-party vendors may show our ads on other websites you visit. These ads are based on your past activity on our website.
  • To opt out, visit:
    • Google Ads Settings
    • Network Advertising Initiative

You may disable cookies in your browser settings, though this may limit some site features.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies before submitting any personal data.

8. Children’s Privacy

Our services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

9. Data Retention

We retain data only as long as necessary to provide services, comply with legal obligations, or maintain operational records. You may request deletion of your data at any time by contacting us.

10. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted to this page with a revised effective date. We encourage you to check this page periodically. Continued use of the site implies acceptance of any changes.

11. Contact Us

If you have questions about this policy or feel that we are not abiding by it, please contact us:

Vanderwall Orthodontics
📍 Address: 220 Horizon Dr #212, Raleigh, NC 27615
📞 Phone: (919) 518-2644
📧 Email: info@vanderwallortho.com
🌐 Website: www.vanderwallortho.com